SUPPORT

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The forum discussion is closed.
For reporting admin panel related issues, kindly send us a report from the Activity Log in your panel and for general queries mail us at help at infinitewp dot com

Why did we close the forum?
InfiniteWP is a self-hosted product. Hence many users had server-related issues for which we gave solutions. But over time, these solutions have started to mislead users with similar but not the same problems. We are documenting the solutions into a knowledge base that would be more useful.

Another problem was that, users started reporting issues on the forum instead of the in-app issue reporting system. And this started delaying our response time.
We are making this change to serve our users better. We have ramped up our support team and we are trying to get the reply out on the same day.

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