SUPPORT

CHOOSE YOUR PLAN

Pick and buy just the addons you need or get one of our suites to access all addons.

Whether you are a freelancer or run an agency, we have something that fits your need.

free
Unlimited Sites
$0
install now
starter
1-10 Sites
$99
Renews @ $49 yearly
Select Plan
freelancer
21-50 Sites
$299
Renews @ $149 yearly
Select Plan
enterprise
Unlimited Sites
$599
Renews @ $299 yearly
Select Plan
free
$0
Unlimited Sites
install now
starter
$99
1 - 10 Sites
SELECT PLAN
Renews @ $49 yearly
developer
$199
11 - 20 Sites
SELECT PLAN
Renews @ $99 yearly
freelancer
$299
21 - 50 Sites
SELECT PLAN
Renews @ $149 yearly
agency
$399
Unlimited Sites
SELECT PLAN
Renews @ $199 yearly
enterprise
$599
Unlimited Sites
select plan
Renews @ $299 yearly
free
$0
Unlimited Sites
install now
starter
$99
1 - 10 Sites
SELECT PLAN
Renews @ $49 yearly
developer
$199
11 - 20 Sites
SELECT PLAN
Renews @ $99 yearly
freelancer
$299
21 - 50 Sites
SELECT PLAN
Renews @ $149 yearly
agency
$399
Unlimited Sites
SELECT PLAN
Renews @ $199 yearly
enterprise
$599
Unlimited Sites
select plan
Renews @ $299 yearly

What's included?

22 ADDONS WORTH $0 INCLUDED IN ALL PLANS EXCEPT THE FREE PLAN

schedule_backup_addon
Schedule Backups
Automate your backups
$69
cloud_backups_addon
Cloud Backup
Your remote recovery disk
$49
install_clone_wp_addon
Install/Clone WordPress
Ctrl + C for your WordPress
$99
code_snipets_addon
Code Snippets
The code Ninja for WordPress
$69
manage_user_addon
Manage Users
Your HR manager for WordPress
$49
client_plugin_branding_addon
Client Plugin Branding
Putting your brand before ours
$99
google_analytics_addon
Google Analytics
View Google Analytics data centrally
$69
infinitewp_manage_comments_addon
Manage Comments
Manage blog comments centrally.
$49
post_pages_links_addon
Publish posts, pages & links
Publish more. Worry less.
$69
client_reporting_addon
Client Reporting
Send professional reports to clients
$69
sucuri_malware_scan_addon
Sucuri Malware Scanner
Keep all your sites malware-free
$69
uptime_monitor_addon
Uptime Monitor
Be notified when your site is down
$49
wp_maintenance_addon
WP Maintenance
Maintain your WP sites clean
$49
google_webmaster_addon
Google Webmaster
Crawl everywhere from a single place
$69
infinitewp_google_pagespeed_addon
Google Page Speed
Timekeeper for your WordPress
$49
infinitewp_file_uploader_addon
File Uploader
Your WP FTP manager
$49
broken_link_checker_addon
Broken Link Checker
No more Broken Bad Links
$69
wordfence_addon
Wordfence Security
Your WordPress task force
$69
infinitewp_ithemes_security_addon
iThemes Security
Scan and fix your WP vulnerabilities
$69
infinitewp_duo_security_two_factor_authentication_addon
Duo Security
2 factor authentication for your admin panel
$99
infinitewp_staging_addon
Staging
Staging your site to test updates is easy
$99
infinitewp_vulnerability_updates_addon
Vulnerability Updates
Vulnerability fixes in plugins, themes and wordpress core
$49
Access_to_Upcoming_New_Addons
1 Year
Access to Upcoming New addons
Unlimited_Updates_to_Addons
1 Year
Unlimited Updates to All Addons
Unlimited_Ticket_Support
1 Year
Unlimited Ticket Support
Thousands of happy customers, including:
zoho-logo
media-temple-logo
yoast-logo
triump-logo
honda-logo
Some common questions our customers ask
PRICING

Is the admin panel really free? Why?

Yes. It is totally free + Lifetime updates promised. The overhead of backing up all sites and making sure all the sites, plugins and themes are updated takes the fun out of WordPress. It is just plain wrong. Maintaining websites shouldn’t be a full-time job. We started InfiniteWP 5 years ago to solve this and since then, the platform has matured well. We strongly believe in making the advanced technology available to everyone and have kept a set of core features part of the free admin panel.

How does your pricing work?

The base package is totally free. Additional functionalities are available as addons. The addons' price includes updates + support for one year. Product license renewals will be yearly. After the one-year period, you can still own the addons without renewing. But you will not have access to updates and support without a valid license.
TIERED PlANS

What is the difference between each of the tiered plans?

All tiered plans give you access to all of our premium add-ons and includes updates and support for one year. However, there are two differences between the plans; Site Limit: You can manage up to 20 sites with the Starter license, up to 50 sites with the Developer license and up to 100 sites with the Freelancer license. The Agency and Enterprise licenses do not have a limit to the number of sites you can manage. Additionally the Enterprise license gives you access to the Enterprise Solution Addon. Support: You will receive standard support with a turnaround time of 1-3 days with the Starter, Developer and Freelancer license. With the Agency and Enterprise licenses, you will get Priority support.

Can I upgrade to a higher license, for instance from the Starter to the Developer license?

Of course it is possible. If you have paid $99 for the Starter license, you can upgrade to the Developer license by paying the difference in amount which will be $199 - $99 = $100. A similar calculation will apply for the other plans too.

Can I downgrade to a lower license, for instance from the Agency to the Developer license?

Definitely that’s possible too. You will remain in the current plan till the license expiry date, once it's time for renewals, you get to downgrade to the Developer plan by paying the retail price of $199 for the first year and then $99 for the subsequent years.
RENEWALS

What will happen if I do not renew my licenses?

The addons will be removed from your InfiniteWP Admin Panel exactly 1 month after the expiry date. You will also lose access to product updates and support.

Till when can I avail discounted renewal prices?

For your convenience, we have a grace-period of 7 days after expiry when you can renew the licenses at a discounted price mentioned above. If you want to renew after the grace-period is over, you will have to pay the full price.
SUPPORT

What is your normal response time?

We always try to reply to all tickets within the day, irrespective of your license. Since users with the Agency license and Enterprise license have invested more for support, their requests will carry a higher priority than users with the other licenses. If we get swamped with more requests, the response time may increase for the Starter, Developer and Freelancer licensed users. We strive to get you a resolution with as less correspondence as possible.
Your LicenseNormal response time (Business Hours)
EnterpriseUpto 12 hours
AgencyUpto 12 hours
FreelancerUpto 24 hours
DeveloperUpto 48 hours
StarterUpto 72 hours
FreeUpto 96 hours

What are your Business hours?

We are based in India and our normal business hours are 10:00 am - 6:00 pm; Mon-Fri Indian Standard Time. Click here to see your local-time equivalent.

Do you support all versions of the admin panel?

No. We support only the latest and the immediate previous version of the admin panel and client plugin. We strongly recommend that you keep the admin panel, the client plugin and all licenses up to date to ensure highest reliability of the system.
Still have a question? Email us at help@infinitewp.com

WE NONPROFITS

Working for a better world? Get 50% off anything you want.
There are so many great nonprofits working hard to make the world a better place. We want to contribute to your website management efforts.
To get a nonprofit discount for your organization, please send over your 501c3 or the country equivalent to recieve a personalized coupon code with a 50% discount.