Yes. It is totally free + Lifetime updates promised. The overhead of backing up all sites and making sure all the sites, plugins and themes are updated takes the fun out of WordPress. It is just plain wrong. Maintaining websites shouldn’t be a full-time job. We started InfiniteWP 5 years ago to solve this and since then, the platform has matured well. We strongly believe in making the advanced technology available to everyone and have kept a set of core features part of the free admin panel.
The base package is totally free. Additional functionalities are available as addons. The addons' price includes updates + support for one year. Product license renewals will be yearly. After the one-year period, you can still own the addons without renewing. But you will not have access to updates and support without a valid license.
All tiered plans give you access to all of our premium add-ons and includes updates and support for one year. However, there are two differences between the plans; Site Limit: You can manage up to 20 sites with the Starter license, up to 50 sites with the Developer license and up to 100 sites with the Freelancer license. The Agency and Enterprise licenses do not have a limit to the number of sites you can manage. Additionally the Enterprise license gives you access to the Enterprise Solution Addon. Support: You will receive standard support with a turnaround time of 1-3 days with the Starter, Developer and Freelancer license. With the Agency and Enterprise licenses, you will get Priority support.
Of course it is possible. If you have paid $99 for the Starter license, you can upgrade to the Developer license by paying the difference in amount which will be $199 - $99 = $100. A similar calculation will apply for the other plans too.
Definitely that’s possible too. You will remain in the current plan till the license expiry date, once it's time for renewals, you get to downgrade to the Developer plan by paying the retail price of $199 for the first year and then $99 for the subsequent years.
You can still own the addon(s). But you will not have access to product updates and support. Old versions of addons may become incompatible with the latest versions of the admin panel. And we do not provide support for older versions of the admin panel. So, we strongly recommend that you upgrade if you find the system valuable.
You can renew your license any time before expiry, at a discounted rate of 50% of the original price. For your convenience, we also have a grace-period of 7 days after expiry when you can renew at 50% of the original price. If you want to renew after the grace-period is over, you will have to pay the full price.
We always try to reply to all tickets within the day, irrespective of your license. Since users with the Agency license and Enterprise license have invested more for support, their requests will carry a higher priority than users with the other licenses. If we get swamped with more requests, the response time may increase for the Starter, Developer and Freelancer licensed users. We strive to get you a resolution with as less correspondence as possible.
We are based in India and our normal business hours are 10:00 am - 6:00 pm; Mon-Fri Indian Standard Time. However, our core team answering technical tickets will be available between 9.30 am - 6:30 pm; Mon-Fri Central Time (US & Canada) in order to support you when you need us the most. Click here to see your local-time equivalent.
No. We support only the latest and the immediate previous version of the admin panel and client plugin. We strongly recommend that you keep the admin panel, the client plugin and all licenses up to date to ensure highest reliability of the system.
Working for a better world? Get 50% off anything you want.
There are so many great nonprofits working hard to make the world a better place. We want to contribute to your website management efforts. To get a nonprofit discount for your organization, please send over your 501c3 or the country equivalent to recieve a personalized coupon code with a 50% discount.